Natural Products Quality Control & GMP Coordinator

Portland, OR

Who We Are

American College of Healthcare Sciences (ACHS) is an accredited higher education institution, dynamically leading the industry in online holistic undergraduate and graduate programs specializing in integrative health, aromatherapy, herbal medicine, holistic nutrition, and wellness coaching, among others studies.

Founded in 1978, in New Zealand, we have always had sustainability as founding principle; we are a Certified B Corporation™. We strive to create and maintain a working environment where are all valued and appreciated for our authentic selves. We work together to help facilitate change in the communities we serve through being stewards of the highest level of integrative health and wellness education. We strive to customize the care we offer to every student and endeavor to support people on their educational journey. Our mission is to lead the advancement of evidence-based, integrative health and wellness education through experiential online learning and sustainable practices. For more information, please visit https://achs.edu.

We are committed to an inclusive workplace that values people of all backgrounds with a wide range of skills and experience who all make ACHS a unique and better place to be. We are a community of one, built by all.

It’s important to us that every team member is valued, and we make an investment in each person with benefits that support wellness, including: 

  • Dental and Vision insurance covered at 100%; medical insurance covered at 90%

  • Paid Sick Days

  • Paid Vacation Time

  • Paid Wellness Days throughout the year, including expanded holiday breaks

  • Paid Volunteer Day

  • Education Benefit Program

  • Paid Parental Leave

  • 401(k) plan with institution match after one year of employment

  • Disability/Life insurance plans available

Position Overview

The ACHS Quality Control and GMP Coordinator is responsible for implementing effective quality assurance for essential oils, botanicals, and other natural health products, including compliance with Good Manufacturing Practices (GMP) and Oregon Tilth organic handling procedures. Must be available to work on-site in Portland, Oregon, Monday to Friday, 8:30 am to 5:30 pm.

Successful candidates will: excel in a team environment where teamwork, positivity, good communication, and flexibility are valued; have a proven ability to think critically and learn new information; and be a high-energy individual, motivated towards personal success and the success of the team.

The Work You'll Do in This Role

  • Receive and process botanicals, essential oils, botanicals and other raw materials in compliance with GMP and Oregon Tilth organic handling procedures; must have training in microscopic evaluation of botanicals.

  • Create, update, and maintain GMP procedures, training logs, cleaning logs, and quality control records, as applicable.

  • Provide effective, ongoing staff training and development program for compliance with GMP and Oregon Tilth procedures

  • Establish specifications for products and raw materials as needed, and provide laboratory expertise for specifications testing and validation, such as organoleptic testing, microscopic analysis, and independent outside testing.

  • Participate in production, including the packaging of bulk botanicals and essential oils in accordance with GMP and Oregon Tilth organic handling procedures.

  • Perform review of all product labels to assure accuracy, compliance with all GMP and Oregon Tilth regulatory requirements, and consistency with style guide.

  • Create certificates of analysis for products as needed for records and customers.

  • Perform daily personal practice checks, monitor temperature/humidity in cold storage rooms, and ensure facility cleaning is conducted and recorded.

  • Collect and maintain vendors’ organic certificates for all certified organic products.

  • Participate in other functions to support the Production department, including inventory management and reporting related to quality control and natural products manufacturing.

Skills and Experience You Bring to ACHS

  • Have formal training and experience with Good Manufacturing Practices and Oregon Tilth procedures in a natural products manufacturing setting; experience with organoleptic testing and microscopic analysis of botanicals and essential oils required.

  • Demonstrate a proven track record of leadership, excellent communication skills, and supervisory experience in a GMP manufacturing environment.

  • Be flexible and able to adapt to changing work priorities while effectively achieving established goals.

  • Be able to work independently, accurately, quickly, be goal-oriented, and take pride in their work.

  • Have excellent reporting skills, including the use of Microsoft Suite applications (Excel and Word) as well as Google Docs/Sheets, project management software, and online calendars.

Supervisory Responsibility

This position has no direct supervisory responsibility. This position assures that all staff in the Shipping & Production Facility have training in GMP and comply with all requirements. 

Work Environment

This job operates in a professional production and small office environment. This role routinely uses standard office equipment such as computers, email, phones, photocopiers, and filing cabinets.

Physical Demands

Positions in this classification bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds and heavier weights with the proper equipment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Non-Discrimination

ACHS is committed to equal opportunity and equal treatment for all qualified individuals. ACHS does not discriminate nor will it tolerate discrimination against any person because of age, gender, gender identity, color, race, national origin, religion, sex, sexual orientation, marital status, disability, veteran status, or any other class protected by law.

Title IX

ACHS complies with Title IX of the Education Amendments of 1972,  a federal law that prohibits sex discrimination in education, including but not limited to all forms of sexual harassment and sexual violence. Any person who files a complaint or participates in an investigation is protected from retaliation to the full extent of the law. Questions regarding Title IX may be referred to ACHS’s Title IX Coordinator and/or to the U.S. Department of Education’s Office for Civil Rights. ACHS Title IX Coordinator: Prisca Bermudez, Director of Academic Services | 5005 S. Macadam Avenue, Portland, Oregon 97239 | 503-244-0726 | TitleIX at achs.edu 

Office of Civil Rights

U.S. Department of Education | 400 Maryland Avenue, SW | Washington, DC  20202-1100 | 800-421-3481 | OCR at ed.gov